Customer Service Officer 2

Our Position

• Saving customer orders in the system.
•  Confirming customer orders according to the deadline received from product planning and following up the shipment
•  Coordination between the customer and the shipment.
• Giving purchase orders to the factory in Europe and making product planning on a monthly basis
• Opening of new customer current cards in accordance with the credit management policy or making changes in customer current cards
• By exchanging information with the planning unit, stock and production practices and review the feasibility of orders
• Calculating customer turnover premiums and requesting turnover premium invoices from customers
• Experiences and applications of all customer requests
• To forward the customer candidates interviewed by phone or e-mail to the customer representative
• Making collections from customer 
• Coordinate, expedite, and provide shipment information to customers
• Prepare documentation for Export shipments in coordination with all stakeholders
• Communication to all relevant parties and Authorities in all relevant territories and countries to ensure the smooth movement of goods

Your Profile

• Graduated from Business, Economics, International Relations departments of universities
• Able to communicate and discuss in technical English, 
• Good communication and presentation skills
• Team worker, self-motivated, self-starter, problem solver, analytical approach
• Being customer focused and representing the company

Interested to Join?

We respect diversity!

Nitto Bento offers you a challenging opportunity in an international atmosphere. You have the chance to develop yourself within a stable company where there is room for initiative and creative ideas!

Curious to know more?